FAQ

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How do I pay for an order?

Purchasing PDR Tools is follows online shop standards of purchase

Select the product or more products or sets
Add to cart
View cart
If more than one product, press Update Cart if all items are not listed. (GST is automatically applied)
Proceed to checkout
Fill in your Name, Address etc details (Note: Ship to a different address if required)
Place order

How do I reset my password?
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How do I reset my password?

Accounts are currently not required for orders. Stay tuned for further updates.

How do I cancel my membership?

Accounts are currently not required for orders. Stay tuned for further updates.

How Long Will it Take To Get My Package?

We are currently using Fed Ex as our delivery company but Australia has 9 to 15 day priority for deliveries. This is out of our hands and in terms of Pdr course trainees ordering tools, we ask you to pre-empt 3 weeks prior to have tools in time for you to practice.

How do I cancel my order?

Got to upper right hand icon “View my shopping cart”

If there are items, click on the item you wish to remove.
In Quantity, press the minus until number of items you wish to order is correct 0 to remove all.
Update Cart
The remaining items will be left or “Your cart is currently empty.” if no more items.

I don’t have an account

Accounts are currently not required for orders. Stay tuned for further updates.

How DO I Track My Order?

Once an order is placed, and full payment received, we will provide the appropriate details eg from FedEx tracking numbers and so forth. Allow 9 to 15 days minimum for deliveries and your planning purposes.

Contact them if any queries or us if you experience further delays.

Please maintain respect in doing so as like many other industries, the pandemic has impacted the timing and efficiency of deliveries and business beyond our means.

Who should I to contact if I have any queries?

Contact us

Contact Jimmy Deguara 0408020468

How Long Will it Take To Get My Package?

Currently we use FedEx and the estimate time based on Australian priority is 9 to 15 days. So allow beyond these periods for your own planning purposes

Our Team

We are professional in what we are trying to achieve: an efficient service where items are shipped to the customer as soon as we can.

The rest of the story is about our values, our people, our passion, and our way of running a business.

FAQ
Jimmy Deguara
CEO and Owner

FAQ
Mauricio
Tools Technical Consultant